Pet Sitter Support

Need help with Pet Sitter, or found something that isn't working right? We're happy to help.

Contact Us

Email us directly and we'll get back to you as soon as we can:

Is my data backed up anywhere? Pet Sitter stores everything locally on your device. If you enable iCloud sync in Settings, your data also syncs privately across your own devices via your iCloud account — we never see or store it ourselves.
How do I remove ads? Go to Settings and choose "Remove Ads" for a one-time purchase, or "Pet Sitter Pro" for the full ad-free experience with unlimited pets.
How do I request a feature or report a bug? Use the "Send Feedback" option in the app's Settings tab, or email us using the address above.
How do I delete all my data? Since everything is stored locally, uninstalling the app permanently removes all of your records.

For details on what data Pet Sitter collects and how it's used, see our Privacy Policy.